ABOUT THE AUTHOR: Louise Polcaro is Managing
Editor of STEP Journal
A recent report has found that 89 per cent of Asian
high-net-worth individuals want more wealth guidance and
information from professionals.
Scorpio Partnership’s The Future Priority Report 2012:
Asia’s emerging wealthy surveyed 2,800 individuals with the
aim of understanding the priorities of Asia’s fast-growing
population of wealth creators when it comes to managing their
money. The average wealth of those who took part was USD1.4 million
and 90 per cent of them have an established relationship with a
wealth management firm.
Defying conformity
Over such a geographically and culturally diverse continent it
can be difficult to draw parallels between countries. In the hope
of finding insights into attitudes across the region, the report
has grouped countries ‘according to their similarities, but in the
hope of highlighting their differences’. It groups China, India and
South Korea as ‘power houses’. They are Asia’s largest economies,
all with a gross domestic product exceeding USD1 trillion. The
‘power houses’ are ‘rich and getting richer’, and optimistic about
wealth creation in the future.
The report dubs Singapore, Hong Kong and Taiwan as the
‘money-hubs’, channelling the money that flows through the region.
The report finds that these countries show a ‘cautious optimism’,
with comparatively modest wealth goals.
Indonesia, Malaysia and Thailand are seen as ‘wealth builders’.
The report states that individuals from these countries are a force
to be reckoned with, ‘sprinting up the wealth curve’, confident
about their ability to build wealth.
Life-wealth balance
The research across these nine Asian markets reveals that
Malaysians, Indians, Indonesians and Thais are the most content
when it comes to their life-wealth balance. The least content were
South Koreans, Singaporeans and residents of Hong Kong.
Interestingly, those nations with the happiest life-wealth balance
scores also had among the shortest timeframes for tripling their
prosperity, although all respondents anticipated strong
wealth-creation results by 2022.
Seeking guidance
Most importantly for STEP members, the research also uncovered
that across the region virtually all millionaires are increasingly
interested in seeking professional guidance in decisions
surrounding their wealth. For example, well over 80 per cent from
across the region want more education on investments and strategies
to manage their wealth more effectively.
The respondents typically work with two financial providers, and
banks currently dominate as the region’s main money managers, with
69 per cent of Asia’s wealthy having this relationship, but
financial advisors, online investment firms, private banks and
wealth advisors all compete for second place.
Each country differs when it comes to the providers they want.
Private banking services are more popular in India, Indonesia and
Thailand, but investors in China, Hong Kong and Singapore show more
interest in online investment providers.
‘Across the region the watchword for the future of
wealth management will be “service”’
High expectations
All respondents have high expectations for wealth advisors,
looking chiefly for independence, top-quality staff and product
information, and expect their advisors to work hard to build a
long-term relationship. They also have strong views on how their
current wealth-management services will need to develop to keep up
to date with their changing needs. They expect to work with more
wealth managers in the future rather than fewer.
Another interesting finding is that half feel they would benefit
from immigration and business and family relocation services,
especially in Indonesia and India, which are the countries most
focused on international wealth-creation opportunities.
Service
The report points to a clear theme emerging across the region:
‘the watchword for the future of wealth management will be
“service”’. Asia’s emerging wealthy have high expectations of their
advisors and in the future they will expect more. The basic
requirements – staff, keeping in touch, clear reporting and smooth
transfers – are taken for granted, and in the future the focus will
be on advice, knowledge, education and information.
Good advice
A lot can be taken from this research, which highlights some
interesting parallels and contrasts across this diverse region. The
report shows a ‘powerful optimism for Asia’s ascendency’ among its
respondents, although their approach to wealth creation in the near
future varies considerably. Where a common theme does emerge is in
the search for good advice and education to help them manage their
growing affluence.
The full report, The Future Priority Report 2012: Asia’s
emerging wealthy, can be viewed at
www.scorpiopartnership.com/knowledge